No one really trusts you or what you have to say about your own company. Why would they? But people will listen to other people’s opinions about your company. If they know and trust that person – so much the better. Even if they don’t, they are more likely to believe a stranger (or better yet, a bunch of strangers) talking about you rather than you talking about you. That’s why testimonial videos are so powerful.
So is any testimonial video a good one? Not necessarily. It has to accomplish three important things:
1. It has be / feel authentic. ‘Be’ is always better, but ‘feel’ is the next best thing. (We’re talking about marketing here….)
2. It has to be interesting. A talking head is still a talking head no matter what they are saying. Plan on having something interesting going on in the video. (Showing a customer using your product or service is a good place to start.)
3. It has to deliver a message which is relevant and that resonates. Hearing a customer say “ABC Inc. provided great service… ” is not particularly informative
